Banking

Client: Leading Australian Retail Bank (engaged via consulting partner)
Challenge:

• High incident backlog, lack of visibility into change metrics

• Inconsistent CI/CD pipelines across teams
  
  

Solution:

• Designed GitLab-based CI/CD pipelines aligned with agile product backlogs

• Introduced AIOps via centralized logging and intelligent alerting

• Implemented DORA metrics to improve delivery performance visibility
  
  

Impact:

• 📉 Significant reduction in incident backlog within 3 months

• 📈 Daily deploys enabled, lead time to production reduced

• 🔄 Better collaboration across DevOps, cloud, and business teams
  
  

Tech Stack: GitLab, Terraform, ELK, CloudWatch, AIOps tools

Client: Fintech Startup (via direct contract)
Challenge:

• Manual provisioning, inconsistent infrastructure

• Risk from aging servers and lack of IaC
  
  

Solution:

• Implemented Terraform/Ansible-based infra automation in AWS & Azure

• Modernized infrastructure with scalable, secure patterns

• Embedded SRE practices and alerts
  
  

Impact:

• ⏱️ 70% reduction in manual provisioning tasks

• 📦 Faster, more reliable deployments

• 🔐 Reduced cybersecurity risk through infra updates
  
  

Tech Stack: AWS, Azure, Terraform, Ansible, Python, SRE toolkit

Client: Large Government Financial Agency (contracted via platform engineering partner)
Challenge:

• Manual Puppet config and inconsistent environment setups

• No version control across infrastructure modules
  
  

Solution:

• Refactored Puppet deployments using a multi-control-repo strategy

• Automated Linux server config with GitLab and CD4PE

• Enabled environment-specific infrastructure automation
  
  

Impact:

• 🧩 Greater modularity and control over deployments

• ⚡ 50% faster change rollout across environments

• ✅ Resolved critical system issues within days
  
  

Tech Stack: Puppet, GitLab, YAML, CD4PE, VMware